Focused on Actionable Insights
RepsMate is a conversation intelligence platform that helps your teams decipher your customer’s voice via detailed Call Analytics measuring meatrics behind emotions, objections, intents and many more. Turn your KPIs into Actionable Insights!
Digitalize your business
Get insights from your customers which will help you enhance your operational performance and margins.
Automated Quality Assurance100%
Automated Compliance Assurance100%
Automated Customer Feedback100%
Automated Product Feedback100%
How Does RepsMate Works
Speaker-separated text from speech with auto anonimization for sensitive information.
Find all the details in one place and take the ambiguity out of the decision-making process.
Automated metrics that track performance and emotion over the customer journey.
By monitoring, analyzing and understanding your customers’ interactions RepsMate makes it easier to stay on top of all Customer Relationships your business benefit from. We achieve that by identifying and tracking various trends and targets, thus gaining access to a deeper level of comprehension regarding those interactions and creating a culture of continuous improvement within your business.
How We Help Managers
Calls have thousands of unique data points that can be measured and analyzed. The easier you get that information, the better the results you get when sharing it with others. By showcasing your team’s calls on a visual chart, you can be sure that your message will be understood.
Empower your organization to extract and leverage intelligence from customer interactions to improve the customer experience and the representatives’ performance.
How We Help Reps
Together we enhance your performance.